Gusto vs isolved

Gusto offers straightforward monthly plans with options starting at a monthly base fee of $49, plus an additional $6 per employee per month. If you don’t have W-2 employees, you can use Gusto to pay your contractors for just $35/month plus $6/month per contractor (only in the months you pay them). There are no hidden fees, you can cancel anytime, and our base price includes setup, tax filing, multiple payroll runs, reporting, and other essentials.

isolved doesn’t offer any upfront pricing information, and you’ll need to set up a phone consultation in order to get a quote. Their strongest selling point is the ability to customize a package using only the features you need for your business, but there is no free trial, and costs can add up quickly.

With Gusto, you can run your payroll in just a few clicks, or automate it for salaried employees with Payroll on AutoPilot. Unlimited payrolls are included at no extra cost, and all your federal, state, and local taxes are calculated, filed and paid every time you run payroll. Gusto can help you pay contractors, whether domestic or international, and we’ll handle your forms come tax time.

While isolved can help make running payroll easier, they don’t offer fully automated payroll for salaried employees, they don’t support contractors or 1099s, they don’t support international payroll, and you’ll need to pay extra for additional payrolls you run. Like Gusto, they do support multijurisdiction payroll within the US, and they offer multiple payment options for your team including direct deposit and prepaid debit cards.

Gusto comes loaded with more than 9,000 small group health insurance choices, free benefits administration, workers’ comp, HSAs, FSAs, commuter benefits, and even free financial planning tools for your team. If you have a benefits provider you already know and love, we’ll handle the migration so you can easily manage benefits for your team all from within the platform.

isolved also offers benefits administration as an add-on module. Like Gusto, they offer employee-led benefits selection to reduce the burden on HR. And like Gusto, they offer workers’ comp as well as a wide variety of add-ons including HSAs, FSAs, 401(k)s, and commuter and wellness benefits. Ongoing benefits management, however, will cost you extra with isolved. As will financial wellness tools that are free with Gusto.

Where Gusto really shines is our suite of user-friendly HR tools. Our people-first recruiting, hiring, and onboarding tools are designed to help you find the talent you need while boosting employee satisfaction from day one. Time tracking includes geofenced clock-ins, integrated scheduling, as well as our time kiosk that turns any tablet into a centralized clock-in location. And our performance management suite includes goal setting, 360 reviews, and happiness surveys to make sure your team is engaged and on track.

While isolved does offer a similar set of HR tools, their disparate modules are difficult to navigate, and you’ll need to pay extra for every bell and whistle. As of writing, modules for Attract & Develop, Human Resources, Workforce Management, Share & Perform, Learn & Grow, and HR Services are all discrete modules available to add on to your plan—for a cost.

All of Gusto’s plans come with full access to our friendly sales and customer support teams via phone, email, and chat Monday through Friday. And our FAQ and Help Center are available 24 hours a day, 7 days a week. Companies with more than 10 employees also benefit from our dedicated onboarding support team.

isolved provides dedicated phone and email support to each of their customers, from 8am to 8pm Monday to Friday. They do not offer any live chat support. And worst of all, if your employees have questions, they’ll be told to contact the HR person at your company – they can’t contact isolved for help.

Gusto offers built-in integrations with nearly 150 popular business tools across accounting, time tracking, point-of-sale (POS), expense management, and more — including platforms like QuickBooks, Xero, FreshBooks, and Homebase. These integrations are easy to set up, don’t require developer support, and come included at no extra cost.

Integrations are a weak point for isolved. While it does provide API access, setup often requires additional coordination, and information about supported apps isn’t readily available.