Why customers love Gusto.

From full-service payroll to health benefits, hiring tools, and more, we’re dedicated to your team’s needs. But don’t just take it from us.

We're thrilled to be ranked G2’s #1 in payroll for Fall 2025!

Onboarding

“Onboarding and communication with employees is amazing with Gusto, especially at year-end.”

Don Miller Founder

JADR Consulting, LLC (Slyvania, OH)

2 employees

Computer Software

Onboarding

"Gusto helps streamline new employee onboarding and provides a simple-to-use platform for managing payroll/benefits."

Gavin Johnson Partner

inVigor Law Group (Seattle, WA)

9 employees

Professional Services

Payroll

With Gusto, I think of payroll as a 30-second job now rather than 30 minutes and scary. The website is so friendly and a joy to use.

Pankaj Garg Business Owner

Integrative Pain Clinic, LLC (West Chester, PA)

3 employees

Health Care

Payroll

My favorite thing about Gusto is the fact that it takes a lot of tedious and time consuming payroll work off my plate and allows me to focus on my business.

Ian Reid Owner

Distant Moon, Inc. (Hamilton, VA)

2 employees

Media & Entertainment

Benefits

By using Gusto to manage benefits, there is less paperwork and I know we are always in compliance.

Jessica Higbee Operations Manager

April Lane Services (Plymouth, IN)

Retail

Benefits

Using Gusto as our broker is so much easier than a separate broker; I love the integrated insurance portal for employees and synced payroll deductions. Gusto eliminates the friction of having benefits externally and keeps them in sync with payroll.

Caroline Devoy Accountant

Biz Hippo (Texas)

Financial Services

Support

I love having a Concierge team I can call on if I have any questions. I also totally enjoy having the ability to have Human Resource questions answered or researched quickly.

Regina Massey Chief Operations Officer

Perioperative Services of Mississippi (Jackson, MS)

17 employees

Health Care

Support

The support team at Gusto is so helpful. We rely on them constantly. Whenever something comes up, I reach out and literally 24 hours later they tell us what to do or assure us that they’ve already handled it for us.

Amneet Bhurji Finance Manager

Student Loan Hero (20+ states)

58 employees

Financial Education

Ease of use

Gusto saves me the most headache because unlike my last payroll software I can administer payroll remotely.

Kirk Douglas Owner

Terra Plana Family Farms

Ease of use

I love that all I have to to is log the hours and everything is done no more to do or think about.

Andrew Snider Owner

Snider Construction, LLC

Self-serve

Filing taxes and employee self-serve functionality are the biggest timesavers. The fact that I can run payroll from my phone from anywhere in the world has been such a relief. And the reporting capabilities are very useful when I have to submit data for any reason.

Srirupa Dasgupta Owner

Upohar, LLC

Customer Support

All-in-one platform with integration is super helpful. The streamlined process is great. The easy "here's what you need to do" and "here's what you need to do next" communication is great.

Jacob Prahlow VP

Arise Community Church

Integrations

The integration is key, but we are still setting this up for our accounting, our broker, our retirement, and we need to keep our WC with SAIF because of the money we get back each year. So, bring you own WC compnay/ integration would be a great addition.

Jill Marrie Keller Accountant

Eugene Waldorf School

Onboarding

I'm a new small business owner. Gusto made the paperwork part of bringing on my first employees a breeze!

Rachael Wilber Owner

UNM

Ease of use

I love gusto, it’s so insanely easy to use. I can do it on the go anywhere I am. It doesn’t require a ton of effort and they send you reminders constantly when payroll is needed to be done so if you’re schedule is all over the place you don’t forget.

Christine Lander Owner

Bombshell Boutique, LLC

Tax Management

I’m a new business and gusto makes it very easy and straight forward to handle tax info an payroll with no stress.

Denise Gayle Owner

Peach State Maids, LLC

Tax Management

I appreciate being able to have the contractors fill out their own paperwork and that Gusto handles all tax and tax reporting.

Miranda Johns CEO

Hope in Healing, LLC

Best Payroll Software 2025 - Ranked #1

#1 Most Innovative Company in HR 2025

#1 Highest Satisfaction Software, G2 Review 2026

America's Best Online Platforms, Newsweek & Statista 2025

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Hospitality

Onboarding with Gusto is great! We are able to gather minimal details from the prospect, send an offer letter, and allow the employee to complete their personal details all the way through 1st day. No concerns with incorrect spellings or wrong information.

Christian Jolly Owner

TradeWind Coffee Company

Hospitality

Computer Software

For me, tax compliance is very important. As I'm in Brazil, the rules are very different, and here we have just one law. Each state has different tax rules in the US, and Gusto helps a lot.

Alessandra Oliveira Finance Manager

Pipefy

Computer Software

Food

Our state has special Labor & Industries taxes that other systems we looked at couldn't handle. Gusto files new hire paperwork and makes onboarding super easy.

Bonnie Plottner Owner

Swanky Scoop

Food

Healthcare

The software platform is intuitive. Other platforms were intimidating and very difficult to understand. Gusto customer service is excellent.

Danielle Ellis Chief Executive Officer

Wellness Solutions, LLC

Healthcare

Legal

With only myself as the employee, once the initial setup was complete and I understood the terminology to transfer information to QuickBooks accurately, it's easy-peasy to complete the payroll process.

Maria DiPaolo Jones Owner

Integrity Reporting Group, Inc.

Legal

Marketing & Advertising

I like that it has the employee portal with an easy onboarding process. The time-keeping system is super-intuitive. The notifications for tax filings are pleasant, and it's easy to access the documents. Very nicely done.

Joseph Kohn Owner

Neala Communications, LLC

Marketing & Advertising

Professional Services

It is very easy to run payroll every other week. I love the onboarding process and letting employees fill out their own paperwork. Payroll is just a few clicks each time. I also like that our workers comp comes out easily.

James Brashears Owner

Bed Bugs Undercover, LLC

Professional Services

Retail

I love that Gusto takes care of filing and paying employment taxes.

Andrea Metzler Owner

The Art Terrarium, LLC

Retail

Construction

The ability to run off cycle payroll, from any account to any employee. That and the work access to forms. It doesn’t save me money but time and most importantly frustration.

Mark Goldfinger Treasurer

Swift Installations SoCal

Construction

Trusted by 500,000+ businesses and their teams

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#1 Highest Satisfaction Software

G2 Review | 2026

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4.6 Rating

Software Advice | 4,139 reviews

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#1 Best payroll software

TrustRadius | 2025

FAQs

We understand the significance of trust. Rest assured, all reviews showcased on this page are from verified Gusto Payroll users who have shared their authentic experiences with our team. You can also find reviews from reputable third-party review sites that demonstrate the broader industry recognition we’ve received.

Yes, Gusto is a legitimate company that has been in the industry for more than a decade. We have served over 300,000 businesses and have earned numerous awards and recognitions for our services. Our team is dedicated to providing top-notch payroll solutions and exceptional customer support in a friendly, people-first platform.

We offer fully transparent pricing with no hidden fees. Gusto plans start at just $40 per month, plus $6 per month per user. Our Premium plan comes loaded with additional features and costs $80 per month plus $12 per user per month. To see all of our plans and features, check out our pricing page.

Absolutely. You’ll discover reviews from companies similar to yours, as well as companies both larger and smaller across a diverse range of industries. Our goal is to showcase how Gusto Payroll caters to businesses of all shapes and sizes. Learn more about payroll solutions tailored to fit your industry needs.

Of course. Your feedback holds immense value to us. If you’re currently using Gusto Payroll, we encourage you to share your experience by leaving a review on our platform. Your insights not only help us improve but also help others learn more about who we are and what we do.

At Gusto, we take all feedback seriously, be it positive or negative. Our dedicated team actively engages with reviews to address concerns, provide effective solutions, and gather valuable insights for continuous improvement. Your experience matters to us, and we’re committed to ensuring it remains positive.

We understand the significance of trust. Rest assured, all reviews showcased on this page are from verified Gusto Payroll users who have We sure do. In addition to the reviews displayed on this page, we often share ratings and reviews from reputable third-party review sites. We think it’s a great way to showcase the broader industry recognition Gusto Payroll has received.

Yup! We strive to keep the reviews on this page current and reflective of the latest user experiences. Our team regularly updates the page with new testimonials and insights from our customers.

To respect user privacy, we do not provide direct contact information for reviewers. However, if you have specific questions or concerns, our customer support team is readily available to assist you.

Of course we choose to share reviews that we believe best represent what makes Gusto such a great company to work with. We also follow a thorough moderation process that ensures compliance with community guidelines.

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