Server
Job Description Template

As a server, your primary responsibility is to ensure guests have an enjoyable dining experience. This includes taking orders, delivering food and beverages, and assisting with requests or concerns. You will work closely with the kitchen and bar staff to ensure efficient service and maintain a clean and inviting dining area.

Server JD FAQs

Servers are responsible for greeting and seating guests, taking orders, serving food and drinks, providing recommendations, ensuring order accuracy, and maintaining a clean dining area. They also process payments, address guest concerns, and follow health and safety guidelines.

To be a Server, you typically need a high school diploma, at least 2 years of prior serving experience, knowledge of the menu, strong customer service skills, familiarity with POS systems, and the ability to work flexible hours. Additional certifications in responsible alcohol service may be preferred.

Critical skills for Servers include exceptional customer service, effective communication, multitasking, time management, and adaptability. Knowledge of food and beverage offerings, attention to detail, and the ability to handle high-stress situations are also necessary.

A successful Server delivers outstanding customer experiences, is attentive to guest needs, maintains professionalism under pressure, and ensures order accuracy and prompt service. They also professionally handle guest feedback and contribute to a positive team environment.

Servers work closely with restaurant staff, including kitchen personnel for order coordination and hosts/hostesses for seating arrangements. They also interact with restaurant managers and, most importantly, with guests to provide excellent service and address their needs.

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