Gusto at a glance
We build so small businesses thrive
Small businesses are the backbone of the economy, but the systems that support them are often complex, outdated, and frustrating. At Gusto, we’re working to change that—by taking real work off people’s plates and making it easier to run a business and take care of a team.
The problems we’re solving aren’t simple. Payroll, benefits, and compliance are full of edge cases, tradeoffs, and real consequences. That’s why we look for builders—people who like untangling hard problems, taking ownership, and turning complexity into something better, across every role.
AI at Gusto
Built to give real people real leverage
We don't use AI because it's trendy. We use it because it gives people leverage—absorbing complexity so customers and teams can focus on what matters most.
For small businesses
AI helps us absorb complexity so customers don’t have to. It catches problems earlier, answers questions faster, and makes payroll, benefits, and compliance feel manageable.
Built with intention
We build and use AI intentionally. Accuracy, trust, and real consequences matter. AI for real businesses, with real people, who rely on Gusto for real paychecks and benefits.
For our teams
AI clears the path to higher-impact work—less time searching and double-checking, more focus on judgment, creativity, and building solutions. Sharpening impact without replacing thinking.
Meet the people behind the small business platform
“We’re constantly learning, improving, and building things that give small businesses more peace of mind.”
Insights & Operations Partner
We live by our values.
Customer Obsessed
We simply are obsessed with understanding and serving small businesses. They've been underserved for too long, and we exist to change that.
Raise the Bar, Learn Fast, Repeat
We iterate with a focus on excellence. Speed and learning velocity are competitive advantages. We run tight feedback loops, form clear hypotheses, test quickly, and improve relentlessly. AI expands what's possible — so learning faster is the key to enable us to be ahead of the rest of the industry, execute faster AND with better quality. The bar keeps getting raised and we rise to the occasion.
Dream Big, then Make it Real
We pursue ambitious outcomes for the small business economy. We take initiative, own outcomes end-to-end, and step beyond our lane when needed. As roles expand and AI increases leverage, ownership is everyone's job.
Act with Bold Conviction
We don't wait for consensus to act. We trust our instincts, back our thinking, and move with the confidence our customers deserve. At Gusto, every person is empowered to act — to make the call, take the two-way door, and course correct if needed. It's what happens when preparation meets the courage to act.
Building at Gusto
Meaningful, demanding work alongside people who push you to grow
Great work happens when people feel respected, supported, and challenged. We're committed to building a workplace where all Gusties can do their best work. At Gusto, community and high standards are inseparable. We value directness, healthy debate, and clear decisions. We expect people to challenge ideas—including leadership—and keep raising the bar.
Being a member of the Gusto community isn't passive—we design for it, invest in it, and hold ourselves accountable for it. This includes employee-led affinity groups, open to all Gusties, that help build the relationships that accelerate learning, collaboration, and performance.
We're a distributed team and trust people to do great work from home. At the same time, we believe spending time together builds trust, accelerates learning, and helps teams solve harder problems. That's why most roles are tied to hub locations where in-person collaboration happens two days a week.
Total rewards
Benefits that help you do your best work
We take care of people so they can focus their energy on building, solving hard problems, and making a real impact for small businesses.
Health and Wellbeing
Comprehensive medical, dental, and vision for employees and dependents, plus family planning and fertility, gender-affirming care, and mental health support.
Time Away
We encourage time off and offer paid vacation, sick leave, bereavement, holidays, paid leaves, and sabbaticals. Rest isn’t a perk—it’s part of sustaining high performance over time.
Perks
Our perks evolve with our company. They support recognition, community, and life outside of work—because great work doesn’t happen in isolation.
Working together, in-person
We trust our Gusties to do great work from home. At the same time, we believe spending time together strengthens relationships, accelerates learning, and helps teams tackle harder problems.
When we’re in the office, it’s intentional. The real value isn’t the perks—it’s working side by side to learn faster, make better decisions, and solve problems together. For roles near one of our offices, in-person collaboration happens two days a week.
Denver, New York City, and San Francisco: Tuesdays and Wednesdays
Scottsdale (Symmetry): Wednesdays and Thursdays
