Developer FAQs

Developer Support

What kind of support will I get when building my integration?

We’re here to make sure your integration launches smoothly. We have a fully staffed Developer Relations team to assist in the build process — you can email them at [email protected] with whatever questions may come up. The more information you provide, the faster we can get back to you.  We strive to respond within three business days.

How long does it usually take for a partner to build?

It depends on the type of integration, but given the state of the Gusto API the integration build typically takes between 1 and 2 months from the time your demo keys are issued to the time your production keys are issued (includes quality review). We recommend scoping your integration before you start building, and be sure to reference our Quality Review overview for best practices, requirements, and a preview of the approval process.

Can I make test calls in production after my integration has passed QA and launched?

We cannot support demo or test accounts in production at this time since our Assurance team will not approve accounts for testing. The APIs in demo are the same in production so further testing should be completed in demo.

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