Why Primary Psychology of Central Florida Trusts Gusto to Administer Healthcare Benefits

Licensed psychologist Yamila Santos founded Primary Psychology of Central Florida in 2013. Originally from Puerto Rico, where she completed her doctoral degree in clinical psychology, Yamila moved to Brooklyn to provide community-based and school-based mental health services. When she and her husband were ready to have a family, they moved to central Florida. In addition to being the place where they wanted to raise their children, Yamila was aware that the Orlando, Kissimmee, and Saint Cloud communities had a great need for mental health services but didn’t have enough mental health practitioners. 

Primary Psychology of Central Florida is small, with a total of nine full-time employees and it’s not common for smaller psychology practices like Yamila’s to offer employee healthcare benefits. So, Yamila and many of her employees were covered under their family members’ health insurance plans. When Yamila’s husband moved from a role where health insurance was provided to working with her at the Primary Psychology of Central Florida, the family all lost their health insurance coverage. This showed Yamila how important it was to provide health insurance plans for her employees. She also wanted to show her team her appreciation for all of their hard work. 

Administering employee health benefits was easy for Yamila because she relied on Gusto from the beginning to do the heavy lifting. She has been using Gusto for payroll and team management since she founded her practice, so Yamila knows that she can trust the platform to handle sensitive information and that it will have everything she needs in one place.  

• "When you’re a business owner, you’re very busy. I needed a provider to break it down for me and make it simple. And that's what I had with Gusto. I didn't look anywhere else for health insurance. It was just too easy to do it through Gusto because it's linked to my payroll. Gusto files the ACH form with the insurance carrier to automate payments and manages the payroll deductions. It's very simple. I don't have to put time or effort into managing that."

How Gusto Provides Primary Psychology of Central Florida with Expert Guidance and Compliance Support

As a healthcare practitioner, Yamila has seen first-hand how complex health insurance plans and compliance can be. Gusto’s licensed benefits advisor were knowledgeable and guided her through the health plan options available  

• “When I emailed the advisor questions, their responses were quick and very helpful. They gave me options and guided me so I could make the best decisions for my employees and my business.”

When it came to compliance, Yamila wanted to ensure that she was submitting the correct forms with health insurance carriers and that the correct amount of money was being deducted from employees’ paychecks. Gusto handles all of this for her. 

She also receives information from Gusto on critical deadlines and information, such as when it’s time to renew her health insurance plans and updated estimates around paycheck deductions. 

• “With Gusto, I found a platform that could do everything without errors all in one place — and I didn’t have to spend a lot of time checking that it was being done correctly. I trust Gusto.” 

How Gusto Makes it Easy for Primary Psychology of Central Florida Employees to Manage Their Benefits

Gusto also makes the process of obtaining health insurance easy for Primary Psychology of Central Florida employees. Gusto explains employee health benefit options to them and the actions they need to take. Yamila doesn’t have to worry or spend time helping her employees through the process. 

• “My team benefits from direct communication with Gusto. Benefits selection isn’t something I have to do or explain. The Gusto app is also easy for them to use to keep track of their benefits.”  

Looking forward, Yamila is considering offering HSAs and other benefits through Gusto to continue showing her appreciation for her team. 

• "Looking not only at the health insurance but all the benefits that Gusto provides, it's all accurate, it's quick, and it saves you a lot of time."