We know exceptional support is important for our partners. The Gusto Partner VIP Care program is designed to give our top partners (Silver and Gold Level) an elevated care experience via phone and email. When you reach out, you’ll be connected to a team of dedicated advocates.
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What are the benefits of the program?
Our VIP Care advocates are our most experienced team members, able to advise on your tax, payroll and accounting integrations questions. We even streamlined the process for our VIP partners. No need to contact a specific line or email address. We smartly route your calls and emails to this dedicated team, simply call 800.936.0383 or email [email protected] after you have enrolled in the program.
What’s even better? Our VIP Care team averages a 95% customer satisfaction rating and typically resolves issues in less than a day.
How do I enroll in the VIP Care program?
Once you reach the silver or gold tiers, Gusto will send you a welcome email with enrollment instructions.