To Gusto’s customers using Silicon Valley Bank (SVB) and Signature Bank to fund payroll:
For payrolls that are created today (Friday March 17, 2023) and going forward, our standard options to fund payrolls, including 2-day ACH, 4-day ACH, and wiring in funds, are all available. Please login into your account to verify your preferred payroll settings (help center article for payroll settings).
Also, for customers that submitted both wire and ACH payments, we have started expediting returning any excess funds to your default bank accounts.
Should you have questions or need further support, please reach out to our dedicated support team: [email protected] with SVB or Signature Bank in the subject line.
You can see more information and details in our SVB-Signature Bank Closure Hub.