As your business grows, so does your need for flexible team controls. Gusto understands that the way you manage payroll, HR, and benefits needs to evolve alongside your team. That’s why we’re excited to introduce two new features designed to help you maintain control, reduce errors, and save time as your team expands: Custom Roles and Payroll Approvals.
These features are part of our commitment to providing powerful, intuitive tools that grow with you. From your first hire to your latest team member, Gusto is here to help you navigate every step of your journey.
Custom Roles: Tailored Access for Your Growing Team
As your team grows, you may need to give different employees varying levels of access to payroll and HR tools. That’s where Custom Roles come in. This feature allows you to create personalized roles for team members, giving them the right level of access to do their job effectively, so you can delegate with confidence.
With Custom Roles, you can easily delegate responsibilities—whether it’s managing payroll, approving PTO and expenses, or handling other HR tasks—without worrying about giving unnecessary access to sensitive information or workflows.
Creating a Custom Role is simple, with four easy steps:
- Select the Basic role and assign permissions specific to the role you want to create.
- Define who this role applies permissions to—either direct reports, individuals, or groups, such as department or location.
- Assign employees to this role.
- Name the Custom Role to fit your needs.
Once created, you can edit roles and adjust permissions as your needs change. For larger teams, you can manage permissions at scale with group assignments.
The Simple plan includes one custom role, the Plus plan provides up to five, and the Premium plan offers unlimited custom roles. Admin roles remain unchanged.
Set up Custom Roles here.
Payroll Approvals: Streamlined Collaboration for More Accuracy
Payroll accuracy is crucial, and Payroll Approvals help ensure your team is aligned before finalizing payroll. This feature is especially useful for larger teams with multiple payroll admins or when external collaborators, such as accountants, are involved in the process, allowing you to request review and approval from the right team members.
Admins can now easily collaborate by assigning permissions and ensuring payroll is reviewed before submission. Once a review request is submitted, approvers get a to-do notification and email to approve or decline the request.
While Payroll Approvals is available on all plan types at no additional cost, the ability to control who can edit versus finalize and submit payroll is exclusive to the Plus and Premium plans. This added flexibility makes it ideal for businesses with complex workflows or external collaborators.
Get started with Payroll Approvals here.
A Better Way to Manage Payroll and HR for Growing Teams
As your business grows, stronger controls and efficient workflows become critical. Gusto’s newest features help you stay in control, minimize errors, and save time as your team expands. These tools are built to support businesses of all sizes, giving you the flexibility to delegate, collaborate, and manage payroll with confidence.
Explore these new features and see how Gusto can help your team run efficiently—no matter how big or small.