Screensteps

About

Increase QA scores, reduce questions, and improve time to proficiency by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help.

Requirements

A Screensteps free plan is required to connect to Gusto. Click here to learn about Screensteps' plans. Screensteps is only available for Gusto Plus or Premium accounts.

Getting Started

Have a Screensteps account? Here’s how to connect with Gusto:

1. Click Connect and follow the instructions to verify your account credentials.
2. Match Screensteps user accounts with your team members in Gusto.

Don’t have a Screensteps account? Click here to sign up.

Questions?

If you have any questions, please reach out to us here.