Simplify every experience and put customers back in control by offering the support they expect, in their channel of choice. Give agents more context and automation to proactively understand customer needs and offer the next-best-action. Achieve speed in delivering remarkable customer service. Our customers realize service productivity gains in under 3 months, and innovate faster with the NEO platform.


A Freshdesk Business plan is required to connect to Gusto. Click here to learn about Freshdesk's plans. Freshdesk is only available for Gusto Plus or Premium accounts.

Getting Started

Have a Freshdesk account? Here’s how to connect with Gusto:

  1. Click Connect and follow the instructions to verify your account credentials.
  2. Match Freshdesk user accounts with your team members in Gusto.

Don’t have a Freshdesk account? Click here to sign up.


If you have any questions, please reach out to us here.

App capabilities

Create and/or remove Freshdesk accounts
  • Create Freshdesk accounts for your employees from Gusto.
  • Remove Freshdesk accounts for your employees from Gusto.
Prices start at just $46/month

Get your teamworking with Gusto.