Gusto vs Justworks

A quick and easy comparison guide

Gusto vs Justworks

HR software makes it easier for you to manage your team, simplify payroll, and stay compliant with federal and state regulations. But how do you decide which HR software to go with for your business?

Below, you can directly compare Gusto with Justworks. By placing both options next to each other, you can better decide which platform is best for your payroll and HR needs.

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Screenshot of Gusto's payroll software

Compare pricing and features: Gusto vs Justworks

Gusto
Pricing
Monthly feeStarting at $39/mo. + $6/mo. per user
Starting at $49/mo. per employee (for businesses with <25 employees)
Setup feeFree
Free
Payroll
Unlimited payrollsCheckmark
Automated federal and state tax filingCheckmark
Direct depositCheckmark
File W-2sCheckmark
File 1099sCheckmark
Multiple pay rates and schedulesCheckmark
Multiple statesCheckmark
Contractor paymentsCheckmark
E-sign I-9 and W-4Checkmark
Lifetime access for employeesCheckmark
Household employer payrollX
International payrollX
Benefits
Health benefitsPay premiums only
Pay premiums only (Plus)
Workers’ compPay premiums only
Pay premiums only
Available add-ons
  • 401(k) retirement
  • 529 college savings
  • Commuter benefits
  • Life and disability
  • HSA and FSA
  • 401(k) retirement
  • Life and disability
  • HSA and FSA
  • COBRA access
HR tools
Time trackingCheckmark(Complete and Concierge)
Team directory and org chartCheckmark(Complete and Concierge)
Time-off requestsCheckmark(Complete and Concierge)
Online offer lettersCheckmark(Complete and Concierge)
Secure document vault and e-signingCheckmark(Complete and Concierge)
Custom employee handbookCheckmark(Concierge)
Job description and policy templatesCheckmark(Concierge)
Proactive compliance updatesCheckmark(Concierge)
Certified HR prosCheckmark(Concierge)
Direct phone line for dedicated supportCheckmark(Concierge)
Custom Onboarding ChecklistCheckmark(Complete and Concierge)
Software ProvisioningCheckmark(Complete and Concierge)
Integrations
QuickBooksCheckmark
XeroCheckmark
Google (G-suite) SSOCheckmark

*Competitive data on this page was collected as of July 13th, 2021 and is subject to change or update. Gusto does not make any representations as to the completeness or accuracy of the information on this page. All Gusto services listed in the payroll features comparison chart are provided by Gusto or by one of Gusto’s trusted partners.

Clipart of three people
Clipart of three people

What to consider when choosing a payroll provider?

  • How many employees do you have?

    When deciding on a payroll and HR provider, one of the first things you should keep in mind is the size of your workforce. Each type of software is different and what works for a large enterprise may not be the right fit for a small or midsize business. Be sure that the service you pick meets your business needs where they are today, and can also scale as you grow.

  • Can you get more features without paying extra?

    Most payroll platforms offer additional bells and whistles that may get you to sign up, but require a bigger budget. Make sure you find a payroll provider that doesn’t charge for every little feature you want to add. Look for a payroll platform that doesn’t charge for every little change you want to make.

  • Will switching payroll providers cause interruptions?

    Moving sensitive data can be difficult and disruptive. Always ask about the company’s data migration process before you sign up. Most importantly, talk to the representative who will handle the transition.

  • How fast can I get support?

    With payroll, it’s crucial that you quickly get the answers you need if something goes wrong. The best payroll services are there to help when you need it, with just a call or click.

Comparison details: Gusto vs Justworks

Pricing

Monthly fees

Gusto offers straightforward monthly plans, with options starting at a monthly base fee of $39, plus an additional $6 per employee per month. If you don’t have employees, you can use Gusto to pay your contractors without the base fee—just $6 a month, per person. There are no hidden fees, and our base price includes tax filing, multiple payroll runs, reporting, and other essentials.

Justworks’ pricing is based on the size of your company. For businesses with fewer than 25 employees, plans start at $49 per employee per month, and the monthly fees per employee decrease as your company size increases. Discounts may be available if you’re billed annually.

Gusto Justworks
Monthly feeStarting at $39/mo. + $6/mo. per userStarting at $49/mo. per employee (for businesses with <25 employees)
Set up feeFreeFree
Get started

Payroll

Running payroll

As a business owner, you know time is your greatest asset. Through our desktop and mobile-web platform, Gusto users have all the tools they need to quickly manage payroll and save time. On average, Gusto customers spend 11 minutes running payroll —which is 13 minutes less time than it used to take with their previous payroll services.

Whether you run payroll twice or 10 times a month, our platform speeds through the process and provides a summary review so you can double-check everything before confirming. Gusto is also available in all 50 states at no additional cost.

Justworks also helps companies manage their payroll needs across the country. It has full support for a variety of employee types, and is able to handle weekly and bi-weekly pay schedules for hourly and salaried employees. Like Gusto, Justworks also handles additional payment types like bonuses, commissions, and one-time payments.

Image of Gusto's Payroll feature
Screenshot of Gusto's payroll software

Tax filings

Managing your business taxes is a big reason why many customers choose Gusto. We understand how important it is to stay compliant, so our platform collects and files your payroll taxes automatically.

W-2 and 1099 forms for employees and contractors are calculated and filed directly from Gusto. We also handle your business’s local, state, and federal taxes at the end of the quarter and calendar year, regardless of whether you operate in one state or many.

Justworks can also manage your company’s local, state, and federal payroll taxes on a quarterly or annual basis. The service files W-2s, 1099s, and other major tax forms.

GustoJustworks
Unlimited Payrolls
File 1099’s

Benefits

Employee benefits

Your employees’ well-being is important. Gusto can help you support that mission by offering comprehensive benefits packages to keep your employees happy and healthy. We offer over 3,500 medical, dental, and vision plans from some of the country’s largest insurance networks. Our team of licensed advisors help Gusto customers find the right health care coverage that fits within their budget. When signing up for health benefits with Gusto, customers can transfer their existing plans without any interruption in coverage.

We also provide financial benefits, including 401(k) retirement plans, commuter reimbursement, workers’ compensation, flex spending accounts, and 529 college savings plans.

Justworks also offers benefits packages, but only under its Plus plan. If your business needs to set up health insurance, access COBRA, or HSA or FSA accounts, then you need the pricier package. Aside from health insurance, both of Justworks’ plans include access to workers’ comp, life and disability insurance, health and wellness perks, and a 401(k).

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Benefits pricing

With Gusto, some benefits will only require you to pay for your team’s premiums, while others will require a monthly fee for the benefit and in some cases, for each employee on the plan. Health, dental, and vision plans are always fee-free, with employers or employees only paying premiums for their plans. You can also set up tax-advantaged spending accounts like HSAs, FSAs, and commuter benefits through Gusto, and there are fees associated with managing these accounts. Learn more about pricing for benefits.

Justworks will only require you to pay for your team’s premiums for 401(k) and health benefits, but an access to medical, dental, and vision plans is only available for its Plus plan.

GustoJustworks
Health benefitsPay premiums onlyPay premiums only (Plus)
Workers’ compPay premiums onlyPay premiums only

HR tools

Time tracking

Gusto’s Complete, Concierge and Select plans include time tracking, so employees can track hours, request paid time off, and easily view PTO straight from their accounts. Our software also integrates with other popular time tracking options like Homebase and TSheets, allowing you to automatically import employee hours into Gusto.

Justworks also allows customers to set and approve paid time off, while tracking PTO usage and accrual. Employees can use Justworks’ timecard functionality to track weekly hours while employers can monitor overtime. For additional time and attendance capabilities, Justworks integrates with third-party time tracking platforms.

Customer service

Support team

Gusto’s product offerings are supported by a stellar sales and customer service team available Monday through Friday via phone, email, and live chat. Our website also features a comprehensive FAQ and help center page, available at any time.

Justworks’ customer service is available by phone, email, chat, Slack, or text on a 24/7 basis. Their website also features a large support section with and FAQ and knowledge base.

Integrations

Integration capabilities

Gusto is compatible with the top accounting, time tracking, point of sale (POS), and expense management software for small businesses. Users of popular third-party apps can rest easy knowing they can still use the software they’re comfortable with at no additional cost. Browse our entire list of our integrations.

list of software integration logos

Justworks integrates with similar business and accounting software suites, including Xero, QuickBooks Online, and QuickBooks.

*Competitive data on this page was collected as of July 13th, 2021 and is subject to change or update. Gusto does not make any representations as to the completeness or accuracy of the information on this page. All Gusto services listed in the payroll features comparison chart are provided by Gusto or by one of Gusto’s trusted partners.

A payroll provider businesses actually love.

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Best Online Payroll Software for 2020

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4.7/5 stars rating from over 2,000+ reviews

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TechRepublic:

Top cloud-based payroll processing services

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