Last updated: June 25th, 2020*

A quick and easy comparison guide

Gusto vs Justworks

HR software makes it easier for you to manage your team, simplify payroll, and stay compliant with federal and state regulations. But how do you decide which HR software to go with for your small business?

Below, you can directly compare Gusto with Justworks. By placing both options next to each other, you can better decide which platform is best for your payroll and HR needs.

Justworks vs Gusto

Compare pricing and features: Gusto vs Justworks

Gusto Justworks
Pricing
Monthly fee Starting at $39/mo. + $6/mo. per user Starting at $49/mo. per employee (for businesses with <25 employees)
Setup fee Free Free
Payroll
Unlimited payrolls checkmark icon checkmark icon
Automated federal and state tax filing checkmark icon checkmark icon
Direct deposit checkmark icon checkmark icon
File W-2s checkmark icon checkmark icon
File 1099s checkmark icon checkmark icon
Multiple pay rates and schedules checkmark icon checkmark icon
Multiple states checkmark icon checkmark icon
Contractor payments checkmark icon checkmark icon
E-sign I-9 and W-4 checkmark icon x icon
Lifetime access for employees checkmark icon x icon
Household employer payroll x icon x icon
International payroll x icon x icon
Benefits
Health benefits Pay premiums only Pay premiums only (Plus)
Workers’ comp Pay premiums only Pay premiums only
Available add-ons
  • 401(k) retirement
  • 529 college savings
  • Commuter benefits
  • Life and disability
  • HSA and FSA
  • 401(k) retirement
  • Life and disability
  • HSA and FSA
  • COBRA access
HR tools
Time tracking checkmark icon (Complete and Concierge) checkmark icon
Team directory and org chart checkmark icon (Complete and Concierge) checkmark icon
Time-off requests checkmark icon (Complete and Concierge) checkmark icon
Online offer letters checkmark icon (Complete and Concierge) x icon
Secure document vault and e-signing checkmark icon (Complete and Concierge) checkmark icon
Custom employee handbook checkmark icon (Concierge) x icon
Job description and policy templates checkmark icon (Concierge) x icon
Proactive compliance updates checkmark icon (Concierge) checkmark icon
Certified HR pros checkmark icon (Concierge) x icon
Direct phone line for dedicated support checkmark icon (Concierge) checkmark icon
Custom Onboarding Checklist checkmark icon (Complete and Concierge) x icon
Software Provisioning checkmark icon (Complete and Concierge) x icon
Integrations
QuickBooks checkmark icon checkmark icon
Xero checkmark icon checkmark icon
Google (G-suite) SSO checkmark icon x icon
three people standing in line

What to consider when choosing a payroll provider

Comparison details: Gusto vs Justworks

Pricing

Monthly fees

Gusto offers straightforward monthly plans, with options starting at a monthly base fee of $39, plus an additional $6 per employee per month. If you don’t have employees, you can use Gusto to pay your contractors without the base fee—just $6 a month, per person. There are no hidden fees, and our base price includes tax filing, multiple payroll runs, reporting, and other essentials.

Justworks’ pricing is based on the size of your company. For businesses with fewer than 25 employees, plans start at $49 per employee per month, and the monthly fees per employee decrease as your company size increases. Discounts may be available if you’re billed annually.

Gusto Justworks
Monthly fee Starting at $39/mo. + $6/mo. per user Starting at $49/mo. per employee (for businesses with <25 employees)
Setup fee Free Free
Get started

Payroll

Running payroll

As a business owner, you know time is your greatest asset. Through our desktop and mobile-web platform, Gusto users have all the tools they need to quickly manage payroll and save time. On average, Gusto customers spend 11 minutes running payroll —which is 13 minutes less time than it used to take with their previous payroll services.

Whether you run payroll twice or 10 times a month, our platform speeds through the process and provides a summary review so you can double-check everything before confirming. Gusto is also available in all 50 states at no additional cost.

Justworks also helps companies manage their payroll needs across the country. It has full support for a variety of employee types, and is able to handle weekly and bi-weekly pay schedules for hourly and salaried employees. Like Gusto, Justworks also handles additional payment types like bonuses, commissions, and one-time payments.

running payroll on Gusto dashboard

Tax filings

Managing your business taxes is a big reason why many customers choose Gusto. We understand how important it is to stay compliant, so our platform collects and files your payroll taxes automatically.

W-2 and 1099 forms for employees and contractors are calculated and filed directly from Gusto. We also handle your business’s local, state, and federal taxes at the end of the quarter and calendar year, regardless of whether you operate in one state or many.

Justworks can also manage your company’s local, state, and federal payroll taxes on a quarterly or annual basis. The service files W-2s, 1099s, and other major tax forms.

Gusto Justworks
Unlimited payrolls checkmark icon checkmark icon
File 1099s checkmark icon checkmark icon

Benefits

Employee benefits

Your employees’ well-being is important. Gusto can help you support that mission by offering comprehensive benefits packages to keep your employees happy and healthy. We offer over 3,500 medical, dental, and vision plans from some of the country’s largest insurance networks. Our team of licensed advisors help Gusto customers find the right health care coverage that fits within their budget. When signing up for health benefits with Gusto, customers can transfer their existing plans without any interruption in coverage.

We also provide financial benefits, including 401(k) retirement plans, commuter reimbursement, workers’ compensation, flex spending accounts, and 529 college savings plans.

Justworks also offers benefits packages, but only under its Plus plan. If your business needs to set up health insurance, access COBRA, or HSA or FSA accounts, then you need the pricier package. Aside from health insurance, both of Justworks’ plans include access to workers’ comp, life and disability insurance, health and wellness perks, and a 401(k).

heart

Health benefits, financial tools, and so much more

That's why we provide options and guidance to help your team find the right coverage. Get started.

Benefits pricing

With Gusto, some benefits will only require you to pay for your team’s premiums, while others will require a monthly fee for the benefit and in some cases, for each employee on the plan. Health, dental, and vision plans are always fee-free, with employers or employees only paying premiums for their plans. You can also set up tax-advantaged spending accounts like HSAs, FSAs, and commuter benefits through Gusto, and there are fees associated with managing these accounts. Learn more about pricing for benefits.

Justworks will only require you to pay for your team’s premiums for 401(k) and health benefits, but an access to medical, dental, and vision plans is only available for its Plus plan.

Gusto Justworks
Health benefits Pay premiums only Pay premiums only (Plus)
Workers’ comp Pay premiums only Pay premiums only

HR tools

Time tracking

Gusto’s Complete and Concierge plans include time tracking, so employees can track hours, request paid time off, and easily view PTO straight from their accounts. Our software also integrates with other popular time tracking options like Homebase and TSheets, allowing you to automatically import employee hours into Gusto.

Justworks also allows customers to set and approve paid time off, while tracking PTO usage and accrual. Employees can use Justworks’ timecard functionality to track weekly hours while employers can monitor overtime. For additional time and attendance capabilities, Justworks integrates with third-party time tracking platforms.

time tracking on Gusto dashboard

Customer service

Support team

Gusto’s product offerings are supported by a stellar sales and customer service team available Monday through Friday via phone, email, and live chat. A lower service tier with only email support will be launching soon. Our website also features an FAQ and help center page, available at any time.

headset

Interested in Gusto?

Our sales team can be reached directly by emailing success@gusto.com, calling (855) 590-3993, or via live chat.

Justworks’ customer service is available by phone, email, chat, Slack, or text on a 24/7 basis. Their website also features a large support section with and FAQ and knowledge base.

Integrations

Integration capabilities

Gusto is compatible with the topr accounting, time tracking, point of sale (POS), and expense management software for small businesses. Users of popular third-party apps can rest easy knowing they can still use the software they’re comfortable with. Each integration is offered at no additional cost and without any downtime. Browse our entire list of our integrations.

Justworks integrates with similar business and accounting software suites, including Xero, QuickBooks Online, and QuickBooks.

*Competitive data on this page was collected as of June 25th, 2020 and is subject to change or update. Gusto does not make any representations as to the completeness or accuracy of the information on this page. All Gusto services listed in the payroll features comparison chart are provided by Gusto or by one of Gusto's trusted partners.

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4.7/5 stars rating from over 2,000+ reviews
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